Task List

Each task (bullet) below costs only one credit from your subscription or Ad Hoc Task Credits purchased. However, specific requests or issues could require combining multiple tasks, and therefore require multiple credits.

This list includes common tasks, but not everything.  Need a Task Completed That’s Not Listed? Drop us a line below. We can probably help.

Theme Changes/Customization

  • Install and activate 1 custom theme, purchased theme, or theme from the WordPress catalog
  • Manually update 1 theme
  • Remove unwanted themes
  • Create and activate a child theme
  • Customize text formatting/alignment
  • Modify 1 of the following for a theme:
    • Header
    • Sidebar
    • CSS
    • Background
    • Menu

Content Edits

  • Update text (phone number, address, company name, etc)
  • Swap images
  • Add plugin shortcode or google analytics tracking ID to a page
  • Add a Favicon using a provided image

Database find and replace

  • Update domain sitewide
  • Database table prefixes
  • Replace other data
    • Example: Change company name from across all pages and posts

URL Redirects

  • Configure up to 5 redirects that you specify

Update WordPress

  • Update WordPress to the latest available stable release

Install and Activate a Plugin

  • Install and activate 1 custom plugin, purchased plugin, or plugin from the WordPress catalog
  • Configure plugin settings (**some plugins require more than 1 Task Credit)
  • Manually update 1 plugin
  • Remove unwanted plugins

Troubleshoot and Fix Errors

THEME ISSUES

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error

PLUGIN ERRORS

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error

CONTACT FORMS

  • Troubleshoot and fix issues for 1 contact form

HOSTING ISSUES/ERRORS

  • Enable a specified PHP module installed on the Hosting
  • Modify the value of a PHP setting (up to 5)
    • Change upload limit for a WordPress site (PHP setting)
    • Change memory limits to reduce timeouts (PHP setting)

PERMALINKS

  • Diagnose and attempt to fix any permalinks related errors, such as a 404 ‘Page not found’ error

IMAGES & MEDIA

  • Troubleshoot and fix issues preventing images and thumbnails from properly displaying
  • Diagnose and fix errors when uploading media within WordPress Dashboard
  • Diagnose and fix issues preventing media from properly displaying in the WordPress library

CORE ISSUES

  • Correct failed updates
  • Manually update WordPress versions
  • Replace WordPress core files
  • Troubleshoot and fix errors related to WordPress core fileS

WHITE SCREEN OF DEATH

  • Diagnose and fix a WordPress site that resolves to a blank white page

500 INTERNAL SERVER ERROR

  • Diagnose and fix a WordPress site that resolves to a 500 Internal Server Error

Login Issues

  • Update an email address from within the WordPress database
  • Correct admin user privileges
  • Reset failed login attempts
  • Disable plugins preventing login error

Need a Task Completed That’s Not Listed Above?

Drop us a line below. We can probably help.

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